The Nasscom-McKinsey, study 2002 states clearly that the ITES industry is poised to take off. With global customer increasing offshoring and Remote development to India.
The Indian IT services industry landscape is being fundamentally reshaped by changes in customer and competitor behavior, and the emergence of new opportunities along service lines, verticals and geographies. Sustaining future growth will call for new capabilities, an expanded business footprint, and radical changes to existing business models. India needs to take several initiatives to sustain its lead in exports of IT outsourcing and remote development services.
Other countries like Malaysia, the Caribbean, South Africa, Hong Kong, etc. have seen some ITES activity. However, the small size of their talent pools and lack of reference customers severely constrains their ability to emerge as hubs for IT outsourcing and remote development. The IT Enabled Service industry including the IT outsourcing and Remote development services, look forward for a proactive role by the Government of the day, to stay ahead in the competition.
India's abundant, high quality and cost effective services and its vast resource of skilled software human power makes it an attractive location for global software clients looking for IT outsourcing and remote development services.There has been a healthy growth in the number of India's IT professionals over the last decade. Educational institutions and polytechnics, as well as the prestigious Indian Institutes of Technology (IITs) are the principal sources of newly qualified graduates/postgraduates
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